SHIPPING & RETURNS
Where does räki skin ship to?
Great news! räki skin offers shipping to selected international countries so everyone gets to experience the räki glow. Connect with us to see if we ship to your country.
Do you offer free shipping?
Free standard shipping is available for Australian customers on all orders over $120
Australia
$10 Auspost standard shipping for all orders under $120
$15 Auspost express post shipping
International
$25 flat rate shipping for orders under $120 to select countries.
International customers are responsible for any import customs, duty or taxes
How long will it take to receive my order?
After you have placed your order, we aim to pack and dispatch your products within 24 - 48 hours.
Please understand shipping times will vary, especially during busy holiday periods.
Australia: 3-5 business days
International: 7-14 business days
My order arrived damaged
Oh no :(
If you have received your order and it has arrived damaged we will kindly offer a replacement upon further investigation provided you contact us via email within 14 days. All returned items will be subject to review for quality and control purposes.
Can I exchange or return my product?
Due to the nature of our product unfortunately we don't offer any exchanges or refunds if you change your mind. For any other issues regarding the product please email us on info@rakiskin.com